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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up window will appear. It offers elaborate info about all the operations that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive variety of tutorial videos illustrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, examine our comprehensive FAQ section, which includes questions asked by real people and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of support engineers available 24x7x365 and ready to help you with any problem. Each trouble ticket you submit will be replied to in less than 60 minutes (the average ticket response time is just twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 277505

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com